As part of our transition to new, modernised portals, the current portals will be decommissioned.
Important Dates for the rollout are noted below:
- Existing Portal Decommissioned:
End of day, Friday, 27 February 2026 - New Portal Go-Live:
Wednesday, 18 March 2026
Actions required before closure
- Workers - Ensure your details are up to date, we will be contacting you via email so please ensure this is up to date and correct.
- Employers - Please ensure that all returns are submitted as soon as possible.
- Workers – If you need a statement of service, obtain this before the 27 February 2026.
NOTE: No submissions or updates will be possible while the system is unavailable. During the changeover period, long service leave processing and payments will be delayed.
Why we’re making this change
The new portal will deliver important improvements, including:
- New look and feel with a modern, user-friendly design
- 24/7 access with no quarter-end close-off dates for employers and online claim submissions for workers
- Increased security through Multi-Factor Authentication (MFA)
- Improved self-service with more information available in one place
What happens next
You’ll receive an email with your invitation link and will be asked to verify your email address, mobile number, and to set up a new password.
Training materials and support resources will be available prior to go-live to help you prepare.
Stay informed
Please continue to monitor emails from us for updates. You can also stay up to date via our social media channels:
Thank you for your cooperation and support during this transition.
The MyLeave Team
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